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Responsible Gaming
Rickycasino supports gambling as entertainment and encourages every player to make informed, balanced choices. Gambling should never be used as a way to make money, solve financial problems or escape personal difficulties. Set limits before you play, understand the risks and only gamble with money you can afford to lose.
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other outcomes that cannot be controlled by a player. A previous win does not make another win more likely, and a losing run does not mean that a win is due. Trying to recover losses by increasing your bets can lead to further losses and may make gambling difficult to manage.
Before you start, decide how much time and money you are comfortable spending. Treat your gambling budget as an entertainment expense, similar to other leisure activities. Never use money set aside for rent, bills, food, education, savings or other essential needs. Do not borrow money, use credit to gamble or sell belongings to fund play.
- Set a spending limit before beginning and do not exceed it.
- Set a time limit and take regular breaks from play.
- Keep gambling separate from important financial commitments.
- Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or drugs.
- Do not chase losses or increase stakes to try to recover money.
- Remember that gambling outcomes are independent and cannot be predicted with certainty.
- Balance gambling with work, family, social activities and other interests.
It can also help to keep a record of deposits, withdrawals, time spent playing and the amount wagered. Reviewing this information may give you a clearer picture of your behaviour than relying on memory alone. If gambling no longer feels like a choice or remains enjoyable, stop and seek support.
Account controls and taking a break
Responsible gambling tools may help you stay within the boundaries you set. Depending on the features available to your account, you may be able to set deposit, wagering, loss or session limits, receive activity information, or take a temporary break. Limits should be selected carefully before gambling and should reflect an amount you can genuinely afford to lose.
A limit is not a guarantee that gambling is affordable. You remain responsible for considering your complete financial position, including gambling with other services. If you set a limit, do not attempt to bypass it by opening additional accounts, using another person’s account or asking someone else to gamble on your behalf.
Self-exclusion
If you want to stop gambling, you can request a break or self-exclusion through the account support process. Self-exclusion is intended for people who want to prevent access to gambling for a selected period or indefinitely. During an exclusion period, do not attempt to access services through another account or provide your account to another person.
If you decide to stop, withdraw any available balance in accordance with the applicable account and verification requirements, then contact support to request the relevant restriction. Any request may require identity or account checks. A self-exclusion request should be treated seriously, and you should not rely only on personal willpower to manage access.
Practical steps for a break
- Stop playing and do not make further deposits.
- Use the available account restriction or self-exclusion option.
- Remove saved payment methods and gambling-related applications where possible.
- Tell someone you trust that you are taking a break.
- Avoid gambling advertising, betting discussions and situations that encourage you to play.
- Seek professional support if you are finding it difficult to stop.
Recognising when gambling may be causing harm
Problem gambling can affect anyone, regardless of age, income or previous experience. Warning signs can develop gradually. You may wish to review your gambling if you find yourself thinking about it frequently, gambling for longer than planned, spending more than intended or feeling restless when you try to stop.
- You regularly chase losses or gamble with larger amounts to feel excitement.
- You hide gambling activity, deposits, losses or account statements from others.
- You borrow money, miss payments or sell items because of gambling.
- You lose interest in family, work, study, health or other activities.
- You feel anxious, guilty, irritable or distressed after gambling.
- You cancel plans or neglect responsibilities so you can continue playing.
- You use gambling to cope with loneliness, stress, sadness or other problems.
- People close to you have expressed concern about your gambling.
- You have tried to cut back or stop but have not been able to do so.
One or more of these signs does not mean that you must manage the situation alone. Stop gambling, consider requesting self-exclusion and speak with a qualified support service or health professional. It may be useful to involve a trusted family member or friend who can help you maintain your plan. If gambling has created financial pressure, seek independent financial counselling rather than taking out further credit.
If gambling is contributing to thoughts of self-harm, hopelessness or immediate danger, contact emergency services or an urgent crisis service in Australia. Your safety comes first. Do not continue gambling while distressed, and move away from the service until you have received appropriate help.
Protecting young people and getting help
Gambling services are for adults only. You must not allow anyone under the legal gambling age to use your account, view your account while playing or participate in gambling. Keep your login details, devices and payment methods secure, and log out when you have finished. Do not share passwords or allow another person to place bets using your account.
Parents and carers can reduce access by using device controls, keeping payment details private and discussing the risks of gambling in an age-appropriate way. If you suspect that a young person has accessed a gambling account, stop activity immediately and contact account support so the matter can be reviewed.
If you are concerned about your own gambling or someone else’s gambling, consider contacting an Australian gambling support, counselling or financial counselling service. These services can provide confidential information, practical strategies and referrals. You may also speak with your doctor or another qualified health professional. Independent support is available whether or not you have an account with Rickycasino.
Rickycasino may provide information about responsible gambling and account controls, but this information is not a substitute for professional medical, psychological, legal or financial advice. If you need help using a limit, taking a break, closing an account or understanding your activity, contact support through the available account channel. Do not include sensitive personal information unless it is required for your request.
Responsible gambling is an ongoing commitment. Check your habits regularly, keep your limits realistic and act early if gambling stops being enjoyable or begins to affect your finances, relationships, work, study or wellbeing.